Frequently Asked Questions
General questions about the test
My previous language rating has expired - can I still take the test with you?
Yes. Our test is both for renewal and initial issue of a language rating. The validity date will be counted from the date of assessment.
What types of aviation language tests do you offer?
You can choose from the following tests based on your license:
Pilot – IFR
For commercial and private pilots with IFR license
Pilot – VFR
For private pilots, drone pilots, etc.
Helipad Operators
For offshore Helipad Operators
Air Traffic Controller
For ATCOs, FISOs, etc.
Aeronautical Station Operator (ASO)
For Aeronautical Station Operators (ASO)
Jordpersonale – Dansk (Test of Danish language for Ground staff)
Ref. forordning 139 – dansk test for jordpersonale
AFIS
For Aerodrome Flight Information Service Operators
Can I take the test for initial issuance of my language rating?
What happens if I answer a question wrong?
The assessor will assess your English language skills, not your theoretical knowledge. So, it should not cause any concern. One thing to remember, however, is that the assessor will assess your “comprehension” (one of the holistic descriptors, see above). If your comprehension is showing a lack of skills, it could influence your test.
I cannot hear the audio question. What should I do?
Make sure that you are using the latest version of your web browser. We recommend using the following browsers:
Chrome (Desktop and Android)
Firefox (Desktop)
Safari (MacOS and iOS)
Edge (Desktop)
If you are experiencing issues with one of the browsers, please switch to a different one and try again. It’s alright to miss one or two of the questions due to technical reasons. However, if you are experiencing continuous audio playback issues please get in touch with us.
I have accidentally skipped/missed a question. Do I need to retake the test?
No. It is okay if you by accident skip a question. You will be assessed based on your answers from the other questions and the interview.
Do I need to start the test immediately after purchasing it? Is there a time limit to take the test?
No, you can start and finish the test whenever it suits you, but at least 6 months from the purchase date.
Can I take breaks between questions?
My credit card was not accepted by the system. Are there any alternative payment methods?
You can pay via invoice (bank transfer) or Paypal. Please send us an email at info@ilpt.net
Will my CAA accept your test?
I don’t find your organization on my CAA’s list of approved test organizations?
Your CAA will usually only mention the organizations that are approved by your specific CAA in your country. Within EASA all member states should accept language ratings from other member states – see below.
Which countries accept our online ICAO Language Proficiency Test?
The countries below accept our language certificate through EASA mutual recognition according to REGULATION (EU) 2018/1139 Article 67.
Aruba, Austria, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Iceland, Italy (Through AOPA Italy), Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, San Marino, Serbia, Slovenia, Spain, Sweden, Switzerland.
Other countries may accept our test – also non-EASA member states, but we recommend that you check with your local CAA before taking the test.
My license is issued in Germany. Will the LBA accept your test?
Yes, the LBA accepts our test (including level 6).
When forwarding the language certificate to the LBA please include our approval document and the language assessor’s authorization. You will be able to download both documents via the links you will receive with your result email.
My license is issued in Spain. Will the AESA accept your test?
Yes, the AESA accepts our test.
You will need the original printed document for the AESA. When you receive your result, color print the certificate and forward it to AESA together with our approval document and the assessor’s authorization.
My license is issued in Greece. Will the HCAA accept your test?
Yes, the HCAA accepts our test.
You will need a confirmation letter from us confirming your language level to the HCAA. When you receive your result, you can request it by emailing us at info@ilpt.net.
My license is issued in France. Will the DGAC accept your test?
When you receive your result, please contact us at info@ilpt.net requesting the 87i-FORMLIC. When you submit the documents to the DGAC you shall include the language certificate, our approval and the assessors authorization which both can be downloaded via the links you will receive with your result.. Further information can be found here.
My license is issued in Italy. How can I proceed with the test?
For the time being, the ENAC requires that candidates with an Italian license take the test in one of the AOPA offices. Please contact a local AOPA office to take the test.
My license is issued in Poland. Will the ULC accept your test?
The Polish CAA Authority accepts our test. They may contact us to confirm your result.
My license is issued in Ireland. Will the IAA accept your test?
Yes, the IAA accepts our test.
When submitting your certificate to IAA, please attach the IAA ELA form and our approval.
To get the IAA ELA form signed by the assessor, please download the form, fill out the information and request the signature by sending us an email at info@ilpt.net. You will receive our approval together with your certificate or you can download it here.
My license is issued in Austria. Will Austro Control accept your test?
Yes, Austro Control accepts our test.
You will need additional form for Austro Control. To get the Austro Control form signed by the assessor, please download the form, fill out the information and request the signature by sending us an email at info@ilpt.net. You can find the Application for a language proficiency endorsement form here.
My license is issued in Switzerland. Will the FOCA accept your test?
The Swiss Federal Office of Civil Aviation (FOCA) accepts our test.
How is my test assessed?
How is the test evaluated?
Your skills will be assessed according to the ICAO language proficiency skills defined in the ICAO Rating Scale. You will get the grade that corresponds to your language proficiency (Passed (Level 4,5, 6), Failed (Level 1, 2, 3)). The final rating is not the average or aggregate of the ratings in each of the six ICAO language proficiency skills, but it is the lowest of these six ratings.
Click here to learn more about the ICAO Rating Scale and holistic descriptors.
Exactly what is evaluated and who assesses my language skills?
Proficient speakers should be able to:
- communicate effectively in both voice-only (telephone/radiotelephone) and face-to-face situations;
- communicate about common, concrete and work-related topics with accuracy and clarity;
- use appropriate communicative strategies to exchange messages and to recognize and resolve misunderstandings (e.g. to check, confirm or clarify information) in a general or work-related context;
- handle successfully and with relative ease the linguistic challenges presented by a complication or unexpected turn of events that occurs within the context of an otherwise familiar routine work situation or communicative task; and
- use a dialect or accent which is intelligible to the aeronautical community.
Your Language Test is assessed by a certified and authorized Language Assessor, licensed under the Danish CAA.
Can I repeat the test if I don’t achieve the desired result?
Yes, you can. We recommend that you practice your English before purchasing a new test.
Will you inform my CAA about my result?
No. We forward the language certificate to you and then you will have to forward it to your CAA for validation and endorsement.
Some CAAs will contact us for verification before they validate your result.
Which test should I take?
Should I take the VFR or IFR test?
I am an Air Traffic Controller. Can I take your test?
I am an Area Controller (ACC). Can I take your test?
Technical questions
Can I take the test on my phone/tablet?
Yes, you can do both the test and video call on mobile or desktop devices. We recommend to update your device and browser to the latest version, and to use one the following browsers:
Chrome (Desktop and Android)
Firefox (Desktop)
Safari (MacOS and iOS)
Edge (Desktop)
Can I take the test from the United Arab Emirates (UAE)?
Some users from the UAE may experience connectivity issues with some parts of our platform.
Our understanding is that two organizations control public access to the Internet and one of those organizations disables WebRTC communications. It’s not consistent and may affect some UAE users.
This means you may not be able to complete the test or attend the video call when in the UAE.
Solution: Use a different network or VPN service.
I haven't received a confirmation email to verify my email address. What should I do?
I can’t verify my phone number. What should I do?
I can’t complete the ID verification process, because the screen freezes and I can’t click “Verify me." What should I do?
I can’t complete the ID verification process - the session keeps timing out due to inactivity.
I cannot hear the audio question. What should I do?
Make sure that you are using the latest version of your web browser. We recommend using the following browsers:
Chrome (Desktop and Android)
Firefox (Desktop)
Safari (MacOS and iOS)
Edge (Desktop)
If you are experiencing issues with one of the browsers, please switch to a different one and try again. It’s alright to miss one or two of the questions due to technical reasons. However, if you are experiencing continuous audio playback issues please get in touch with us.
What happens if another person enters the room during my test?
I have accidentally skipped/missed a question. Do I need to retake the test?
Can I take breaks between questions?
Can I replay the questions in the test?
You can replay each question one time, which means that you can listen to each question two times. It is acceptable that you replay a question here and there, especially if you encounter any technical issues, which make it impossible to listen to the question the first time. If you, however, replay each question, it may be an indication that there was an issue with comprehension and therefore, your score may be lowered.
Replaying questions or transmissions will normally not affect being ‘operational’ or not, but to obtain a higher grade such as level 6 it will influence the grade as the following is stated in DOC 9835: “Level 6 users achieve a high degree of detailed accuracy and flexibility in their understanding of aeronautical radiotelephony communications regardless of the situation or dialect used. They further have the ability to discern a meaning which is not made obvious or explicit (“read between the lines”), using tones of voice, choice of register, etc., as clues to unexpressed meanings.”
Using the replay a lot in the radio part of the test will indicate that the “high degree of detailed accuracy and flexibility in their understanding of aeronautical radiotelephony communications” is not present.
For more help with the test feel free to visit our Help Center.
How long does it take to take the test and get the result?
When can I take the test?
The test is done entirely online, and you can choose when you take the test. The first part of the test can be done immediately after registration, or whenever it is convenient for you (within 60 days since registration). The second part of the test is a scheduled video call, where you select the date and time that is convenient. You will be able to select the date and time from the slots in our calendar once you have completed the computer based part.
How long does it take to complete the test?
The test consists of 2 main parts and is done entirely online.
In the first part of the test you record yourself answering the questions on camera. You can take breaks between the sections. The first part of the test will take approximately 45 minutes.
When you have completed the first part of the test, you will be guided to a booking page to schedule a 15-minute video call with one of the assessors. Slots are usually available within the next few days.
After completing the video call, you should receive your result within 2 business days.
Can I log out and continue my test later?
Yes – you simply use your email and password to log in again and the test will continue from your last answered question.
When and how will I receive my result?
You should receive your results within 2 business days after completing the video call with the assessor. You will receive an email with a certificate to present to your local CAA for validation of your language rating. You can also download the certificate anytime by logging back into our system.
I haven’t received my result and it has been more than 2 business days since my video call
Please be sure to check your spam folder. You can also log in to your account and download the certificate. If you are still experiencing issues, please get in touch with us at at info@ilpt.net.
Security and privacy
How safe is my payment?
We do our utmost to protect your data and money transfer, which is why we use a major provider to handle the credit card payment. Therefore, the transaction is as safe as on many other major sites. Our bank is international and experienced in handling credit card payments. We do not store your credit card information.
Why do you need a picture of my passport or other official identification document and what do you do with it?
We are obliged to identify every client by their photo ID documents to ensure the identity of the person taking the test. All information you provide us with is kept confidential and is used for identification purposes only, according to the GDPR policy.
What do you do with my data and recordings once I have finished my assessment?
Graded test data is required by the authorities to be stored for 6 years and is then deleted. The recordings are deleted after 12 months.